Terms and conditions for Purchasing Flower Arrangements from Sha Florist & Garlands:

1. Preparation Time: Please note that a minimum of 3 hours is required to prepare each flower arrangement.

2. Substitution Policy: In the event that certain materials or flowers are unavailable, our florist will promptly contact you to suggest alternatives or discuss cancellation options.

3. Delivery Method: All flower arrangements will be delivered via car to ensure the well-being and integrity of the arrangement during transit.

4. Communication of Delays: If there are any delays in delivery, we will inform you promptly to ensure that the item or product is received by the intended recipient at the earliest convenience.

5. Customization Requests: Should you have any specific customization requests for your flower arrangement, please feel free to reach out to us via email or WhatsApp, mentioning the order reference number.

6. Cancellation Policy: Cancellations can be made up to 2 hours prior to the scheduled delivery time. However, cancellations made after this time frame may be subject to a cancellation fee.

7. Refund Policy: Refunds will be issued in accordance with our refund policy, which is available upon request.

8. Quality Assurance: We take great care to ensure the highest quality of flowers and materials used in our arrangements. However, if you are unsatisfied with your purchase, please contact us within 24 hours of delivery, and we will make every effort to resolve the issue to your satisfaction.

9. Privacy Policy: We respect your privacy and will only use your personal information for the purpose of fulfilling your order and communicating with you regarding your purchase. Your information will not be shared with any third parties without your consent.

10. Governing Law: By placing an order with Sha Florist & Garlands, you agree to abide by these Terms and Conditions. If you have any questions or concerns, please don't hesitate to contact us. Thank you for choosing Sha Florist & Garlands for your flower arrangement needs.